Сообщение от
Kuznetsoff
Sorry for the issue. We shall work on to improve the quality control process. As Per the applicable warranty policy, we can replace the item at your choice. "FastTech guarantees safe delivery of your orders. We exchange all damaged items. FastTech covers all return shipping charges if the return is requested. Contact us for a RMA, within 5 days of delivery and we will arrange to replace or refund at your choice." For replacement, would you like us to arrange it right away or there is any chance we can add it in your new order? By the latter, please put the order on hold after placed in order to catch up and post the order number here. We will add the replacement manually. For refund, we will refund via gift certification directly. Please kindly confirm and close your dispute on PayPal so we can proceed accordingly. Thank you for your understanding.