Цитата:
Sorry for the issue.
Please kindly note item was defective after you used, which is not arrived defective, so when we shipped the item itself was working fine.
And other way, we asked you to return it for a replacement not as repairing, we will resend you new working one after we received the returning package with defective item.
Also, please note refund of shipping fee will cover as our policy:
"Unless otherwise noted on the product page, product warranty is 6 months counted from the date of shipment.
•Within 3 months from shipment:
Upon returning, defective items are replaced and shipped back to customers for free. Return shipping reimbursement is USD 40 or 50% of the item's price, whichever is lower."
Please refer here for policy informed all customers on our website: support.fasttech.com/FAQ/standard-product-warranty
Please reply here to confirm the policy and get returning RMA and address.
Thanks for your patience.
P.S. Утверждение,что прислали исправный и дефект появился в процессе - верх наглости,цинизма и хамства. Из уважаемого магазина,фастех превращается в контору мошенников.