posted Oct 7
by Jessica Staff
Thank you for ordering at FastTech.com.
Due to post office is now updating their security system, some articles which don't contain restricted items also fail to pass the security inspection and were returned to FastTech because their shapes or materials bear a close resemblance to lithium batteries or flammable liquid during inspection. Thus, FastTech have to stop using E-packet shipping service temporarily.
As you have selected E-packet service for your order, we’re writing to ask for your decision:
1. Ship your order via Hong Kong post/Malaysia post registered airmail instead which takes around 20 or 25 business days for delivery usually. We will refund shipping cost difference between E-packet and Singapore post to original payment method within 3 business days.
2. Get a full refund. We will issue refund directly to original payment method.
Please let us know which of the above option is more preferable to you. Please reply to this ticket about your decision within 24 hours; otherwise, we will directly ship your order via Hong Kong post/Malaysia post registered airmail instead.
Your understanding and prompt reply will be highly appreciated.
Urgent--- E-packet shipping service is temporarily stopped, refund or change shipping method?
Сообщение от Pahan37
