Lily
Hello. How may I help you?
drones
Hello!
Is there any news on my order # SMAA006265?
Lily
please wait for a minute i will check for you right now
drones
Sorry for obsession =)
Yesterday you wrote to me "wait a minute " and chat was closed
Lily
i'm deeply sorry for that
it may be caused by a bad connection
drones
no promblem
Lily
i just checked your order had been shipped out
http://www.17track.n…ck?nums=LM989147812CN&fc=0
you can see the tracking details in the link
drones
12 days of export...
I will open dispute in paypal. E-Packet
should be delivered шт 12 days...
Lily
dear i'm really sorry for the long time you've waited
but you know the shipping to your country sometimes is slower than others and more expensive than other countries
and i just asked our logistic agent to see if there is any problem in your order
drones
I'll see other track numbers of other byuers. You sent 23/01, 24/01 export from china, 26 /01 in Russian.
Export from China for E-Package in 12 days - it's really very long period
Lily
dear the logistic agent just told me the e-packet had quite strict security check recently due to Chinese New Year, so your order may have a risk in sending back
really sorry for this
if it was sent back to us, we will contact with you then
hopefully it is just on the way and would arrive at your country soon
drones
I just recive e-mail from you: Credit Memo # 100000233
What does it mind?
Lily
please wait for a minute i will check for you now
drones
Refund #100000233
Read
Lily
hello, dear i just checked this is because you opened an issue in paypal
so you received the email like this
drones
ok, thanks for information. Bye!
Delivered