Cloupor mini Statement
2015-02-03 17:40:13
Posted in Latest News By
cloupor
To Cloupor mini owners:
We are so sorry to bring some customers any trouble during last few days .
To satisfy the huge market , we worked hard for the large production .
And we actually didn’t control the whole quality system very well at that time.
About 0.1%-0.2% Cloupor mini may have overheat or short circuit or some other different defective problems. This may cause the circuit board melted down,but it will never reach to a ignition point to make other things burn , let alone catch fire.
If yours with the above kind of problem ,be free to email us
user@cloupor.com
For the customers do not have any problem until now but worry about if yours with the potential overheat problem,
here is a simple identify way:
Connect a atomizer and press the fire button 15s at 30W(just one time) , if doesn’t show "Too hot" ,that’s a good unit.
We’v found the source of the problem and changed the firmware .For the new batch we shipped from last week ,
no this overheat issues.
Tough time may happen to any companies , we believe a positive attitude will make all things better .
Thanks so much for your support ! And welcome any suggestion!
