Бага на Кабинке -> волнения за доставку

[BBR]

BBR, вчера я точно так же делала заказ на Кабине через PayPal без регистрации. Аккаунт создается автоматически. Потом просто на сайте Кабинки жмешь "Sign In" вводишь Email Address с PayPal и жмешь "Forgot your password?" - на мыло придет письмо с паролем, под которым и заходишь в аккаунт на Кабинке. Ваш заказ и его статус - все должно быть на месте

В моем случае что-то не сработало
Либо в Вашем случае, Lin, они уже починили багу

Вкратце, ключевые части переписки:
06.09.2010

...
But how can I see order 16443 status?

On the https://www.healthcabin.net/index.php?m ... r_id=16433 I see:
"You have not yet made any purchases."
...

please log into your account and click my account.

you will see the following page. then you can see your previous orders and click details for each order.


any other questions, please let me know.

thanks,
Amy

Sorry, no "previous orders" on the page, see screenshot in attach

Boris.

thanks.

it is strange. please let me know the email address for your account. I will check on our part. thanks.
amy

Boris,

it is very strange. we do not see any order history in your account on our part.

could you tell me whether you placed your order before you registered your account with the email address or after you registered your account with the email address?

thanks,

amy

Hi!

I think this was about 26 or 27-08-2010, I registered order and proceed to checkout using PayPal authorization, i.e. before I try to login first time.

Next I receive confirmation email and ckick URL https://www.healthcabin.net/index.php?m ... r_id=16433 within it.
Because I have no regular account and no password at that time, I started to register, but get error: "Our system already has a record of that email address - please try logging in with that email address. If you do not use that address any longer you can correct it in the My Account area."

Aha! I put some stuff into basket, proceed to ckeckout with PayPal and get into the system. Next - I change my password, but accidentally do it twice
Today I change password again and can login normally.

It looks like order created with PayPal login without registration detached from account.

Boris.

07.09.2010

Hi Bora,

thank you for your explanation.

we think, we can add the rewarding points of 16433 to your account but can not add the history of your order to your account, because you placed the order before you created an account on our site.

whether it is ok with you?

we appreciate your understanding.

Amy

No problem, thank you!

The only thing I really need with this order - is to track it (and, ofcource, to receive it
Tell me please it's tracking number and I'll be almost happy

Thank you in advance,
Boris

PS sorry for my bad English again

09.09.2010

Hi!

Thank you for adding reward points!

Can you tell me tracking number of 16433 order?
I really need it

Thank you,
Boris.

Явно чо-то сглючило. И уже 6 дней как они мне не говорят тракинг намбер
У меня нет вообще никаких претензий что бага. Ну поржал: "не одни мы так программы пишем"
Меня анноит что я не знаю что с заказом, а там зарядка

От Эми мне надо одно: чтобы она мне написала что угодно, хоть "да не прыгай уже, все мы просрали и было немного не до тебя, но вчера дошли руки, таки отправили, вот тебе номер отправления" - у меня появится ясность и я [возможно] пойду делать у них второй заказ