AC-USB Adapter with Euro plug was malfunctioning.

[Demidov]

Hello Amy!

Got my order number 21633, but unfortunately
position of AC-USB Adapter with Euro plug was
malfunctioning.
No light is on and not charging the battery.
What should I do?

[GVAR5001]

What should I do?

Contact Amy by mail, first..........

[Amy]

Hello Amy!

Got my order number 21633, but unfortunately
position of AC-USB Adapter with Euro plug was
malfunctioning.
No light is on and not charging the battery.
What should I do?

thank you for contacting us.

your ordered 2pc AC-USB adapter with Euro plug. whether only one is dead or both are dead?

plz let us know.

[Demidov]

only one is dead

[Amy]

only one is dead

thanks. we will send you a new free one via china airmail after we relocation next week.

[Demidov]

Amy
Many thanks to Amy!
Your store works very well!
I will order from you yet!

[Amy]

Amy
Many thanks to Amy!
Your store works very well!
I will order from you yet!

It is a pleasure. if you do not get a new tracking number next friday, plz make a reminder here!

[Demidov]

Amy

Сообщение от Demidov

Amy
Many thanks to Amy!
Your store works very well!
I will order from you yet!

It is a pleasure. if you do not get a new tracking number next friday, plz make a reminder here!

Hi Amy!

Truck number I have not yet received.

[Amy]

Amy


Hi Amy!

Truck number I have not yet received.

thank you for your reminder.

i am very sorry that we forgot to send the replacement ac-usb adapter out this week because we have been swamped with back orders due to christmas.

we will send it out early next week by airmail and send you a tracking number.

sorry again for our error!

[Demidov]

Amy

Thank you!

[Amy]

Amy

Thank you!

we did send it to you on 13th Dec with a new tracking number.

did you get a notice? if no, plz let me know freely.

[Demidov]

Amy

did you get a notice? if no, plz let me know freely

Received. Thank you!