About shipping and delivery

[Nikita]

Hi Amy,

Hope you had a good time during China New Year holidays?

I mabe an order on HC #27017 from 02/03/2011.
It was written that the order will be shipped on 02/09/2011, but today my order was not shipped and I didn't get the tracking number.
Can you tell me why?
Is there any problems on HC?

In addition I would like to ask you what is the average delivery time for my order? I know that before Christmas there were some problems with China Air mail, but now all the holidays are over. Can you tell us the situation with China Air mail now? Is it good or not?

Thanks for your reply in advance

[Amy]

Hi Amy,

Hope you had a good time during China New Year holidays?

I mabe an order on HC #27017 from 02/03/2011.
It was written that the order will be shipped on 02/09/2011, but today my order was not shipped and I didn't get the tracking number.
Can you tell me why?
Is there any problems on HC?

In addition I would like to ask you what is the average delivery time for my order? I know that before Christmas there were some problems with China Air mail, but now all the holidays are over. Can you tell us the situation with China Air mail now? Is it good or not?

Thanks for your reply in advance

Thank you for your asking here.

we have got back to work today and have started to send all orders from today Feb 9. normally we will send orders via EMS first, then orders via airmail, in time sequence. so your order will be shipped out in a 3 days.

i am glad to inform you that airmail is gradually back to normal.

[daminik]

Amy My order 27298
did I pay an order 2 days back through Western Union until now on a site it is written expectant? when will send a parcel?

[Amy]

Amy My order 27298
did I pay an order 2 days back through Western Union until now on a site it is written expectant? when will send a parcel?

Thank you for your asking here.

we will send your order next week.

[serega3203]

Hi, Amy!
The order #26970 is paid 2/2/2011.
When to wait for a track?
Sorry for my English.

[Borisman]

Hi, Amy!
The order #26970 is paid 2/2/2011.
When to wait for a track?
Sorry for my English.

На сайте написано, что до 14 февраля не отгружают
На форуме как минимум раз 500 было упоминание о китайском новом годе.

[serega3203]

Фигасе!
Нигде не видел про "до 14-го".
Даже на их сайте написано, что 9-го вроде как начинают работать.

[nnick44]

EMS,FAST Way.NOTE:your order will be shipped out after Feb 14!please refer to main page.Thanks.

[serega3203]

Стоило тут написать, как сразу дали трек.
Во, какой волшебный форум!!!

[Borisman]

Фигасе!
Нигде не видел про "до 14-го".
Даже на их сайте написано, что 9-го вроде как начинают работать.

я лох
это ЕМС у них с 14-го.

[serega3203]

оффтопик: Ценное качество - умение признавать свои ошибки

[macab74]

Hi, Amy!
The order #27438 is paid 8/2/2011.
When to wait for a track?
Sorry for my English.

[macab74]

Sorry.... paid 2/8/2011

[macab74]

Спасибо трек получил а форум и действительно волшебный

[Amy]

Dear all, we will send all orders placed before till now within this week. please wait with patience.

[serega3203]

Спасибо трек получил а форум и действительно волшебный

Тут главное списать правильно

[daminik]

Amy, Number of my order 27298.
The import in Moscow 28.02.2011, but in the address of a direction is specified city of Kurgan
And my address city of Omsk

[Amy]

Amy, Number of my order 27298.
The import in Moscow 28.02.2011, but in the address of a direction is specified city of Kurgan
And my address city of Omsk

I am so sorry for the problem. we will look into it and reply to you asap.

[tihelper]

Мой номер заказа #28840.
В понедельник получил трек номер RR909941460CN, но его до сих пор не видно на отслеживании.
Это нормально и переживать рано?

My order number is #28840.
On Monday, received a track number RR909941460CN, but it is still not visible on the ChinaPost or HongkongPost web site mail tracking.
This is normal? This is my first order and I am nervous.

[bear]

Это нормально и переживать рано?

Это нормально, на сайте написано "5-8 days"